platformNotifications

Notifications

Notifications keep attendees informed and reduce support load for organizers.

Event Notification Triggers

  • Registration confirmed
  • Waitlist joined
  • Waitlist promoted
  • Reminder before event
  • Event update from organizer
  • Post-event follow-up

Template Strategy

Use concise, action-driven templates:

  1. Put critical action in the first line.
  2. Include local timezone details.
  3. Add direct links to attendee actions.
  4. Keep fallback language for low-bandwidth users.

Reliability Controls

  • Automatic retries for transient provider failures
  • Delivery logs per attendee action
  • Optional dual-channel fallback for high-priority updates

Operational Tip

Run notification dry-runs in staging before every high-volume launch.